Terms & Conditions

Given the automation and the lack of human intervention in receiving your online orders, it is  essential that you consider the following terms before entering your details and / or your order.  Please read carefully! 

General Terms of Online Ordering  

• The minimum browser versions for the web online ordering are: Internet Explorer 8, Mozilla  Firefox 2, Safari 4 or later with JavaScript enabled. 
• The minimum mobile requirements for the mobile ordering are the latest iOS & Android  operating systems. Jailbroken devices are not supported. 

Orders paid by credit card are charged directly by the licensed Square Payment Agency. For  security reasons of each transaction, The Big Bad Wolf has no access to your credit card  details. 

• Change or order cancellation after shipment is not possible. 
• Only discounts listed on the relevant forms or when specifically announced by the company are  redeemed online and via mobile app. 
• Removing toppings does not change the product price. If a topping added increases the price,  then the price will be automatically adjusted. Additional toppings that increase the product price  that are types in the comments field will not be accepted. 
• Free products do not calculated on the initial total value of the basket to determine online  discount(s). 
• Offers are not combined with other offers or coupons on the same product. • The system will calculate the best combination of offers, that provide the best value for the  customer. 
• Browser cookies may collect non personal information for improving the experience. This  information is not shared with any third party.

GEMI Numbers